S+T Shopping = Self Care Tote

PLEASE NOTE: ALLOW A MINIMUM OF (3) THREE BUSINESS DAYS BEFORE YOUR ORDER SHIPS. IN MOST CASES YOUR ORDER WILL SHIP ON OR BEFORE (3) THREE BUSINESS DAYS. 

**THIS DOES NOT APPLY TO PREORDERS. All preorders will be shipped out by Aug 1st.

DOMESTIC SHIPPING: Orders over $100 ship FREE. 

Orders usually arrive within 1-5 business days after it leaves our warehouse. For Pre-Orders shipping may take a minimum of (7) seven business days before shipping. 

You should receive a shipping notification with tracking information once your order leaves our warehouse. 

For additional information regarding your order email: support@scentandthread.com

All of our products are carefully inspected before they are shipped. Our return policy is 14 days. Unfortunately, we can’t offer you a refund or exchange after 14 days of original shipping date. 

To be eligible for a return or exchange, your item must be in its original packaging, unopened, unused and in the same condition that you received it.

 To return your product, you should email support@scentandthread.com to initiate the return process. 

Shipping costs are non-refundable.

We do not guarantee that we will receive your returned item.

Once your return is received and inspected, we will send you an email to notify you. We will also advise you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7 days.

We reserve the right to reject any returns/exchanges that do not comply with the conditions stated above. Please contact us if you have any questions or problems.

Orders that return to our warehouse as being undeliverable by the shipping carrier will be subject to an automatic refund (minus shipping costs) issued back to the original form of payment within 7 business days of its return.