Customer satisfaction is our top priority. Our team is here to help with any questions, concerns, or feedback to ensure your Scent + Thread experience is nothing short of exceptional.
We’re available to assist you:
Monday – Friday: 10:00 AM – 6:00 PM
Saturday: 12:00 PM – 8:00 PM (EST)
Closed Sundays
Feel free to send us a message or email anytime, and please allow 24–48 hours for a response. We’re committed to providing thoughtful, timely support—because you and your space deserve nothing less.